Thursday, March 25, 2010

Statement about the Shut Down of Battlestar Galactic Dueling Coaster from Resort World Sentosa

Dear fans,

During our daily pre-opening testing yesterday morning prior to opening to the public, we found a technical problem on one of the ride vehicles and we are investigating at the Battlestar Galactica attraction. In keeping with our commitment to employee and guest safety, the ride was immediately closed by Universal Studios Singapore and will not be operating until we determine the cause and solution. Experts from the ride's design, engineering and manufacturing company are assisting our own experienced ride and show team in the inspection and any necessary action to resolve the situation. No one was injured and all proper authorities were notified, which is a standard Universal Studios Singapore operating policy.

Employee and guest safety is our number one priority at Universal Studios Singapore. Every ride or attraction meets or exceeds industry guidelines and undergoes construction inspections and approvals of Singapore regulatory agencies for theme park rides. Additionally, all rides goes through a daily series of detailed inspections and testing before the park opens to ensure that all of the ride’s safety systems are functioning properly. No ride will be operated at any time unless it has passed all daily inspections and tests.

At this time, the ride may be closed for several days or longer to perform a complete analysis. We understand some guests may be disappointed; however, the safety of our employees and guests remains our top priority.

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